
How to Make a Successful Water Leak Insurance Claim in the UK
What seems like a small water leak may end up causing costly home damage. If you’re wondering how to make a successful leak insurance claim, click here!
If you’re concerned about a leak, or simply want to talk through anything to do with water leak detection, please don’t hesitate to contact us today!
Water leaks: they’re the worst nightmare for many homeowners. Huge damage can be caused, especially if you don’t find a leak quickly, plus the inconvenience can often be overwhelming.
If you live in the Colchester area though, help is at hand. At PHS, we’re experts at locating the source of water quickly and without any unnecessary hassle. We’ll keep you informed throughout the whole trace and access process, before then remedying the problem professionally.
You might not even have to pay anything, as we regularly work with insurance companies, and trace and leak services are usually included as part of a home insurance policy.
If you’re concerned about a leak, or simply want to talk through anything to do with water leak detection, please don’t hesitate to contact us on 01206 580 481
Before we can attend and carry out trace and access leak detection, you’ll need to identify that there could be a water leak in your home or business. There are a number of tell-tell signs that point towards a leak, including:
If you even slightly suspect a water leak, please contact us as soon as possible. The longer the problem is left, the more damage can be caused, so prompt attention is vital.
If you’re unsure whether we cover the area you’re in, please contact us and speak with one of our customer support advisors.
Our Leak detection Services in Essex & the South East

This is the most commonly used of all our leak detectors. We’ll see an infra-red image when using the tool, and it allows us to see small variations in temperature. Moisture causes temperatures to decrease, and these low temperature areas show up clearly on the IR display.

Although not always audible to humans, leaks create noise when escaping from the pipe. Acoustic detection allows us to pick up on these noises, making pinpointing a leak that much easier. It’s completely non-invasive and also incredibly effective.

We’re able to use gas to locate water leaks quickly. Because certain gases are lighter than air, they rise up when the leak is reached. The gas used is totally safe and non-combustible, ensuring this is a completely non-invasive procedure.

A borescope is a piece of equipment that allows us to look inside pipes. A long tube is inserted into the pipework and feeds an image back to the user. This allows them to spot any damage to pipes and pinpoint where the leak is coming from.

This exceptionally clever piece of technology works by attaching microphones to a pipe, which record the sound of a leak. An algorithm is then used to determine how long the sound of the leak takes to reach the sensors, thus allowing us to accurately determine the exact location of the leak.

This piece of equipment is simple to use, plus it can get fast results. It is able to determine the moisture content of different materials, simply by holding it to a surface. We can then use other equipment to narrow the search down further.

We simply place a couple of tablets into the water system, and these tablets will dye the water a bright colour. This makes it much easier to spot the escape of water from a joint or pipe. The dye will not stain or leave any other permanent marks within your home.

We can analyse water samples to detect if these are tap water, waste water or rain/ground water. However, where this is only presenting as deposits on the surface (efflorescence) this can be tested in the same way.

This is divided into high or low voltage and wet or dry tests. A high voltage test is made on a dry roof by trying to pass a very high voltage through the roof whereas a low voltage test is made on a wet roof.
Detecting that Leak Doesn't Mean it's Too Late

What seems like a small water leak may end up causing costly home damage. If you’re wondering how to make a successful leak insurance claim, click here!

Water leaks in Underfloor Heating Systems can be particularly damaging, and they can also be tough for some companies to find – but not for us!

If you’re wondering how leaks are found and what happens afterwards, this is definitely the page for you!
If you have a water leak within your home or business, it’s usually the case that your insurance will cover the cost of using a leak detection specialist, as well as cover costs for damage and repairs. We regularly work with clients using their insurance policy and can assist with any issues that complicate the process.
If you are from an insurance company, you can be absolutely sure that the job we do is not just thorough, but also needed. We’ll never see an insurance claim as a way to make easy money, and instead will only provide services that are genuinely needed. You should also be assured that our water leak detection services are non-invasive, therefore keeping down the costs of any claim.
Got questions about trace and access on your insurance? We’d be more than happy to chat with you on 01206 580 481 about the entire process.
Do you suspect that you have a house leak or leak in your business? If so, don’t delay – call us today and arrange for one of our expert leak finder engineers to discover the source of the problem.
With high quality services combined with fair pricing, it’s no wonder we’re one of the most popular trace and access leak detection companies in the area!
Contacting us is really easy – just phone us on 01206 580 481 (CLICK TO CALL) or fill in the contact form below to get in touch with a member of our team.
Quote "LeakFinderUK" when contacting us and get a FREE mains water inspection!
